zc77 Privacy Policy

This Privacy Policy ("Policy") applies to all users ("you", "User", "Player") of the zc77 platform accessible at zc77.bar, including all games, sports betting, account management, payment processing, and support functions provided through the site. This Policy describes how zc77 ("we", "us", "the Platform") collects, uses, stores, shares, and protects personal data in connection with the operation of the platform. By creating an account or using the zc77 platform in any way, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the platform.

zc77 is committed to handling personal data with care, transparency, and in accordance with applicable data protection principles. We collect only the data that is necessary for us to operate the platform safely and effectively, fulfil our obligations to players, prevent fraud and misuse, and comply with applicable legal and regulatory requirements. We do not sell personal data to third parties. We do not use personal data for purposes beyond those described in this Policy without first obtaining consent where required.

zc77 collects personal data through three main channels: information you provide directly when registering or updating your account; information generated automatically as a result of your activity on the platform (such as game logs, session data, and transaction records); and information received from payment service providers such as bKash and Nagad in connection with deposit and withdrawal transactions. We do not collect sensitive personal data such as biometric data, health information, or political affiliations. The only document-based identity data we collect is what is strictly necessary to carry out age and identity verification in accordance with responsible gaming obligations.

zc77 does not use personal data for automated decision-making that produces legal or similarly significant effects on players without human review. Where automated systems flag an account for investigation (for example, for suspected fraud or responsible gaming concerns), a member of the zc77 team reviews the flagged case before any action affecting the account is taken. Players have the right to request human review of any automated decision that has affected their account.

When you make a deposit or withdrawal via bKash or Nagad, the transaction is processed through the respective payment provider's secure API. zc77 does not store your bKash PIN, Nagad PIN, or mobile banking password at any point during or after the transaction. The payment provider authenticates the transaction on their own secure infrastructure, and zc77 receives only a transaction confirmation reference and the associated amount. Your mobile wallet credentials are never transmitted to or stored on zc77 servers.

Transaction records — including the amount, timestamp, payment method type, and transaction reference number — are retained by zc77 as part of the account's financial history. These records are used to resolve disputes, respond to regulatory inquiries, and provide players with a complete and accurate transaction history via their account dashboard. Payment method type (for example, "bKash" or "Nagad") is recorded, but the full mobile wallet number is stored only in a masked or truncated form consistent with standard data minimisation practices.

zc77 retains personal data for as long as your account is active. Once an account is permanently closed, zc77 retains a subset of data — primarily identity verification records and financial transaction records — for a period necessary to comply with applicable legal, regulatory, and audit requirements. The specific retention periods applied to each data category are determined by the nature of the legal obligation they serve. As a general principle, financial transaction records are retained for a minimum period consistent with standard financial record-keeping requirements. Identity verification records are retained for the same period, linked to the associated transaction history.

Data that is no longer required for any active purpose — including gaming activity logs that are not connected to an unresolved dispute or ongoing investigation — is deleted or anonymised on a rolling basis as part of standard data hygiene practices. When data is anonymised rather than deleted, the anonymisation is irreversible: it is not possible to re-identify the individual from the anonymised data set. Players who wish to understand the specific retention period applicable to their own data may contact the zc77 support team at the email address published on this site.

To exercise any of the rights described above, please contact the zc77 support team using the email address published on this site. Please include your registered phone number and a description of your request so we can identify your account and respond efficiently. We will acknowledge receipt of your request promptly and provide a substantive response within a reasonable period. Where we are unable to fulfil a request — for example, because a legal retention obligation applies — we will explain the reason in writing. zc77 will not charge a fee for the first request of each type in any 12-month period.

zc77 uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to operate the platform. Strictly necessary cookies — those required for login sessions, account security, and core platform functionality — are always active and cannot be disabled without preventing the platform from functioning correctly. These cookies do not track behaviour across third-party sites; they are limited to the zc77.bar domain and are deleted when your browser session ends or within a short defined period thereafter.

zc77 does not use third-party advertising cookies, social media tracking pixels, or behavioural profiling cookies that track activity outside the zc77.bar domain. Functional cookies — those used to remember your language preference, display settings, and login state — are used to improve your experience and are session-based or set with a short expiry. You may configure your browser to block or delete cookies, but doing so may affect the functionality of certain platform features, including the ability to maintain a logged-in session.

While zc77 implements industry-standard technical and organisational security measures, no internet-based platform can guarantee absolute security against all possible threats. Players are encouraged to use a strong, unique password for their zc77 account, to avoid logging in from shared or public devices, and to contact support immediately if they suspect unauthorised access to their account. zc77 will notify affected players promptly in the event of a data breach that is likely to result in a risk to their rights or interests.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by zc77, please contact the zc77 privacy and support team using the email address displayed on this site. We aim to acknowledge all privacy-related inquiries within two business days and provide a substantive response within a reasonable period thereafter. This Privacy Policy was last updated in January 2026. Any material changes to this Policy will be communicated to registered players via their registered contact details before the updated Policy takes effect.